HomeProductsCustomer Care CenterNewsGreen SpiritOur CompanyContact UsLogin
HomeCustomer Care CenterPlatinum Star™ Service
Certified Chef Network
Platinum Star™ Service
Solutions
Customer Cases
Documentation
Free Cost Analysis
Platinum Star™ Service: a first class service at zero cost
Platinum StarTM Service will be performed by the highly skilled and well trained Electrolux Service Partner network.

Platinum StarTM Service warranty

  • No additional charge
  • Factory authorized start up
  • 2 year parts and 1 year labor
  • 12 month performance check
  • 24/7 technical assistance
  • Nationwide service network with over 100 authorized service centers

Platinum StarTM Service is free for the first year on all Electrolux products purchased, it prevents untimely and costly breakdowns and reduces overall operating costs.

Platinum StarTM Service includes planned preventive maintenance to keep your equipment working at peak efficiency.
Electrolux Service Partner List
Electrolux Service brochure
Electrolux Professional Electronic Documentation
To learn more about service for your Electrolux Professional equipment, please click on the following link.  Here, you will be able to find information on your specific product, including image, parts and operations.

Electronic Documentation
Platinum Star™ Service Organization

Director of Service
Michael Crawford
based in Fort Lauderdale

Service Manager
Albert Garcia 
based in North Carolina

Mark Kaercher
based in North Carolina

Richard Smith
based in Dallas

Parts & Service Administration 
Joseph McCranie
based in Fort Lauderdale

Ranniece McDonald
based in Fort Lauderdale

Will Carrasco
based in Fort Lauderdale
Contact Us
The Electrolux Professional customer service office hours are 8:00 AM to 5:00 PM Monday through Friday.

phone:
(toll free): 1.866.339.8515
(local): 1.954.327.6740

fax: 
(toll free): 1.866.339.8516
(local): 1.954.327.6796
electroluxprofessional@electroluxusa.com
SitemapTerms and ConditionsPrint This PageE-Mail This Page